State Farm® Insurance Agent Lucy Moreno
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lucas Vasquez
April 21, 2025
5
out of
5
rating by Lucas Vasquez
"Sheila Mansell has always been such a great help and she always makes my experience so great and easy I'll always ask to speak to Sheila she always has a good attitude and very fantastic at what she does!! Keep up the great work Ms.Sheila and you'll always have a customer like me :)"
We responded:
"Thank you so much for your review, I'm glad to hear about your positive experience! Thank you for your continued business. - Lucy Moreno, Agent."
Laycie Lawrence
April 21, 2025
5
out of
5
rating by Laycie Lawrence
"I can’t say enough good things about Sheila! From the very beginning, she made the entire insurance process feel easy and stress-free. She took the time to explain all my options in a way that actually made sense, and never once made me feel rushed or pressured. Sheila is not just knowledgeable—she’s also genuinely kind and always quick to respond if I have questions or need to make a change to my policy. Whether it was setting up my auto insurance or walking me through home coverage, she handled everything with total professionalism and care!!!! ❤️ Like a good neighbor Sheila is there."
We responded:
"Laycie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Lucy Moreno, Agent."
Justin Krider
April 21, 2025
5
out of
5
rating by Justin Krider
"Esme was GREAT to work with. Made the process very easy and her customer service was unparalleled. Recommending her to friends and colleagues!"
We responded:
"Justin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and those of your referrals. :) -Lucy Moreno, Agent."
Na'ima Calderon
April 21, 2025
5
out of
5
rating by Na'ima Calderon
"Thank you Tina for helping me!! I loved the service and the office was so beautiful! Thankful for being helped by the kindest women who made my experience wonderful!!🙏"
We responded:
"Na'ima, thank you so much for your review, we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Lucy Moreno, Agent. "
Krystal Ramirez
April 21, 2025
5
out of
5
rating by Krystal Ramirez
"Thank you Christina for assisting me with my insurance needs. Your office is great!"
We responded:
"Krystal, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Rob Taberna
April 21, 2025
5
out of
5
rating by Rob Taberna
"Thank you Christina for all your help today!"
We responded:
"Rob, thank you so much for your review! We appreciate you. -Lucy Moreno, Agent."
Moses Segura
April 5, 2025
5
out of
5
rating by Moses Segura
"Very happy with the customer service I received from State Farm agents Lucy & Patty. They took care of my concerns of installing my son as beneficiary and updating my life insurance. They took care of business fast and efficiently. My life insurance policy is updated to my liking."
We responded:
"Moses, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Lucy Moreno, Agent."
Felecia Clark
April 4, 2025
5
out of
5
rating by Felecia Clark
"Esme is the bomb.com I switched from AAA and added life insurance to both my auto policies and still pay less. Thank so much for being so patient and thorough"
We responded:
"Thank you so much for your review Felecia! I'm so glad to hear that you were able to get both great price and coverage on your auto and life insurance policies! We appreciate your business! -Lucy Moreno, Agent."
Louis MEDEIROS
April 2, 2025
5
out of
5
rating by Louis MEDEIROS
"Esma was very professional and answered all of my questions. I'm really impressed with her professionalism and kindness."
We responded:
"Louise, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Lucy Moreno, Agent."
Omar Lara
April 1, 2025
5
out of
5
rating by Omar Lara
"Esme, was a great help and knowledgeable with all information I needed. Thank you so much for your help. I will be in touch soon."
We responded:
"Omar, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Lucy Moreno, Agent."
Brea Vieira
April 1, 2025
5
out of
5
rating by Brea Vieira
"Thank you for helping me Christina, you’re amazing."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Lucy Moreno, Agent."
Michael Rodriguez
March 31, 2025
5
out of
5
rating by Michael Rodriguez
"I walked in and worked with Christina. She is very patient and very knowledgeable. Her and the staff are wonderful to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Lucy Moreno, State Farm."
nailtech
March 29, 2025
5
out of
5
rating by nailtech
"Thank you Patty for helping me with my quote I highly recommend her with other customers."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Lucy Moreno, State Farm Agent."
Leonardo Valencia
March 28, 2025
5
out of
5
rating by Leonardo Valencia
"Great team of friendly individuals who answer my insurance questions and it’s always a great chat with Patty!"
We responded:
"Leo, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Lucy Moreno, Agent."
Echelon Painting
March 25, 2025
5
out of
5
rating by Echelon Painting
"Sheila helped me get an EOI right away for Echelon Painting. I appreciate her immediate responses! It makes my job easier! SHE'S THE BEST!!!"
We responded:
"Thank you for your review! We look forward to serving you for the next 20 years :)"
Monique DeLuna
March 3, 2025
5
out of
5
rating by Monique DeLuna
"Purchased a new car Sunday, sent a note to the office letting them know about it. First thing Monday they replied and had my insurance transferred to my new vehicle and emailed me proof of coverage by the time I had lunch!! Thank you Christina🛻"
We responded:
"Thank you so much for the review Monique. We appreciate your business and kind words. :)"
Deb
March 3, 2025
5
out of
5
rating by Deb
"Corrine has been nothing but responsive, friendly, professional, and proactive with all my issues and requests. I’m thankful she’s on my side cause honestly? Would be lost without her knowledge. Corrine, thx for all u do!"
We responded:
"Deb, thank you for your feedback and kind words! I am glad to hear that you were able to receive all of the assistance that you needed with your insurance needs. -Lucy Moreno, Agent."
Jamie Meyers
February 28, 2025
5
out of
5
rating by Jamie Meyers
"Sheila had amazing customer service and made it so easy to switch over definitely happy with my experience"
We responded:
"Shelly, thank you for your review, and your business! I am happy to hear that you had a pleasant experience with Sheila -Lucy Moreno, Agent. "
Ed Glover
February 28, 2025
5
out of
5
rating by Ed Glover
"Esme was very professional with helping me revamp auto and homeowner policies. I am very grateful for her help and feel she is strong asset to the office. Thankyou very much Esme !!"
We responded:
"Thank you for your kind words, Ed! I truly appreciate the feedback with your experience, I am glad to hear you were able to revamp your auto insurance and home insurance policies. -Lucy Moreno, Agent."
Jeniene Oswald
February 26, 2025
5
out of
5
rating by Jeniene Oswald
"Friendly. Great customer care. Responds very quickly to any messages I leave or questions that I have. Great team working in this office"
We responded:
"Jeniene, thank you for your kind words. I'm glad to hear that you had a great experience and appreciate your trust in our team. We look forward to continuing to serve you! -Lucy Moreno, Agent."
Fred Neeleman
February 26, 2025
5
out of
5
rating by Fred Neeleman
"Not sure if this will be seen or not. It’s kind of confusing. Anyway I want to thank Patty for taking care of my needs today regarding my truck. She is top shelf, and very helpful. She made sure I had a very substantial discount regarding annual mileage driven. Thanks again, much appreciate your help!!!"
We responded:
"Fred, thank you for the great feedback. I'm glad Patty could assist you and provide you with assistance in lowering your insurance premiums. We appreciate your business! -Lucy Moreno, Agent."
Kiani Goodwin
February 25, 2025
5
out of
5
rating by Kiani Goodwin
"I had the pleasure of speaking with Patty who was able to assist me with making some policy changes. She was very professional and answered all my questions."
We responded:
"Thank you so much for sharing your positive experience! I'm thrilled to hear that Patty was able to assist you with your policy changes professionally and thoroughly. We appreciate your feedback and look forward to continuing to serve you. - Lucy Moreno, Agent."
Regina Peralta
February 13, 2025
5
out of
5
rating by Regina Peralta
"Esme Moreno did it again! She was able to help me with insuring both my cars this time around, and the price was amazing! Thank you for your dedication and hard work Esme!"
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that Esme was able to help you with insuring your cars and provide an amazing price. We truly appreciate your kind words, and thank you for choosing us! - Lucy Moreno, Agent."
Ariana Folsom
February 13, 2025
3
out of
5
rating by Ariana Folsom
"It was a struggle trying to cancel my insurance"
We responded:
"We're sorry to hear about your experience and appreciate your feedback. Customer satisfaction is our priority, and we would like the opportunity to make things right. We hope in the future we can have another opportunity to better serve you. - Lucy Moreno, Agent"
Roberto Salazar
February 4, 2025
5
out of
5
rating by Roberto Salazar
"La información con la investigación que hacen para cotizar es muy buena y eficiente Grasias por su paciencia y de devolverme la llamada en el mismo día que ocupe de su ayuda."
We responded:
"Muchas gracias Roberto! - Lucy Moreno Agent"