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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lacey Taylor

October 1, 2026

5  out of  5
rating by Lacey Taylor
"Thankful for my experience with Patty. She was patient and knowledgeable! (:"
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Shannon Patton

October 1, 2026

5  out of  5
rating by Shannon Patton
"Big thank you to Patty Avalos for her help! She was super helpful!"
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Miguel “Sonny” Padilla

October 1, 2026

5  out of  5
rating by Miguel “Sonny” Padilla
"I needed to make a change to my agent and based off reviews I looked at Lucy Morenos office. I’m been very happy with the switch, I’ve talked to Christina and Patty regarding changes to my auto policy and then spoke with Shiela and added life insurance. They are always a pleasure to speak with and never made me felt like I am bothering them with my million questions lol.. You won’t be disappointed by the girls in this office!!! Thanks again ladies!!"
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Sara Roncarati

September 30, 2026

5  out of  5
rating by Sara Roncarati
"Patty was so helpful and kind! She was very knowledgeable and patient with all my questions. Would definitely recommend her."
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Abril C

September 29, 2026

5  out of  5
rating by Abril C
"Amazing place! The customer service was very helpful and made my experience less stressful. Patty helped answer all my questions and guided me through all the steps I had to take during my visit which was great. Will be returning!"
We responded:
"Abril, thank you so much for your review. I am glad to hear that you received the help that you needed from Patty. Thank you for your business! - Lucy Moreno, Agent."
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lucero salcedo

September 29, 2026

5  out of  5
rating by lucero salcedo
"The wording of policies makes finding insurance a chore for me. Luckily for me I had Patty as my insurance agent. Patty laid everything out for me, and made everything so simple. She was incredibly patient with me and answered all of my questions. From my interaction with Patty I could tell she genuinely cared, as she was very kind and did not try to rush or pressure me.
If you're in the market for insurance, do not hesitate to reach out to Patty. She made my
"chore" into something easy and comprehensible."
We responded:
"Lucero, thank you so much for your review! I am glad to hear that Patty made what is usually a chore for you, a bit more pleasant! We are glad to have you and thank you for your business. -Lucy Moreno, Agent."
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MA RC

September 29, 2026

5  out of  5
rating by MA RC
"Excellent service, highly recommended. I was assisted by Patty, and she answered all my questions. Good prices and very punctual."
We responded:
"Marc, thank you for your review. We appreciate your business! -Lucy Moreno, Agent."
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Eric Thao

September 29, 2026

5  out of  5
rating by Eric Thao
"Thanks patty for her great customer! She helped me out greatly and in a timely manner! Thanks again patty!"
We responded:
"Eric, I am glad to hear that you had a wonderful experience with Patty regarding your insurance needs. Thank you for your business! - Lucy Moreno, Agent."
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jazmin

September 29, 2026

5  out of  5
rating by jazmin
"I had a great experience with patty! her work was unbelievable and her customer service was fantastic!"
We responded:
"Jazmin, thank you for your review. We appreciate your business! - Lucy"
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Olivia Dellenback

September 29, 2026

5  out of  5
rating by Olivia Dellenback
"patty was amazing at helping me!"
We responded:
"Olivia, thank you for your review. I am glad to hear that you had a pleasant experience with Patty! - Lucy"
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Tayshia Lacher

September 29, 2026

5  out of  5
rating by Tayshia Lacher
"I’ve had State Farm for some time now and just bought a new car. Patty has made the transition so easy and stress free!! She’s absolutely the best!! All my questions were answered and I had a clear understanding of the policy I was getting. She’s very knowledgeable and very helpful."
We responded:
"Tayshia, thank you so much for your review. I am glad to hear that Patty was able to help you with adding insurance to your new car, and that it was a pleasant experience. Thank you for your business! - Lucy"
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Keefe Brennan

September 1, 2026

5  out of  5
rating by Keefe Brennan
"I couldn’t be happier with the service I received from my car insurance agent Esmeralda! From the very beginning, she was incredibly helpful, patient, and genuinely caring. She took the time to explain everything clearly, answer all of my questions, and make sure I understood my coverage without ever making me feel rushed or pressured.

It’s such a relief knowing you have someone you can trust when it comes to something as important as protecting your family, your car, and your finances. Esmeralda went above and beyond to make the entire process easy and stress-free.

I truly appreciate the professionalism, kindness, and personal attention I received. I would absolutely recommend them to anyone looking for an insurance agent who genuinely cares about their clients. Thank you for making this such a stress free experience!

If you’re looking for someone you can trust, look no further! I Highly recommend Esmeralda!"
We responded:
"Keefe, thank you for your review. I am glad to hear that you had a pleasant experience with Esmeralda. Thank you for your business! - Lucy"
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Nayely Castillo

September 1, 2026

5  out of  5
rating by Nayely Castillo
"I honestly can’t say enough good things about Esmeralda ! From the moment I started working with her, she made me feel comfortable and never once made me feel pressured or rushed. I had so many questions, and she was always so patient and took the time to explain everything to me in a way that I could actually understand.

Getting life insurance is such an important decision, especially when you’re thinking about protecting your family and making sure they’re taken care of. Esmeralda made the whole experience feel so much easier and gave me peace of mind knowing I was in good hands.

I really appreciate how kind, caring, and genuine she was throughout the entire process. You can tell she truly cares about helping people and not just making a sale. I’m so thankful I found her and would absolutely recommend Esmeralda to anyone looking for life insurance. Thank you for everything, Esmeralda!"
We responded:
"Nayely, thank you for trusting us with your life insurance needs. I am glad to hear that you had a pleasant experience with Esmeralda. Welcome to our office! - Lucy"
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ari liccardo

August 31, 2026

5  out of  5
rating by ari liccardo
"Sheila helped me insure my vehicle when every one else’s rates were so high thank you Sheila and thank you State Farm"
We responded:
"Thank you for your review! I am glad to hear that Sheila was able to help you with your auto insurance needs. - Lucy Moreno, Agent."
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Fat Chopz

August 31, 2026

5  out of  5
rating by Fat Chopz
"Sheila was such a big help finding me life insurance she was patient explaining the whole process and answered all my questions 10/10 experience"
We responded:
"Thank you so much for your review! I am glad to hear that we were able to help you with your life insurance needs. - Lucy Moreno, Agent."
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Nicole Molina

August 5, 2026

5  out of  5
rating by Nicole Molina
"I just wanted to share how amazing this company is! Sheila Mansell is my agent and she has gone above and beyond to help me in so many different circumstances when it came to my auto insurance and my life insurance. I am not an easy customer, I know what I want, I like what I want, and she was able to delegate everything with such grace and understanding. I will never go to anyone else. Wherever Sheila goes, I will follow! I had the most professional experience with her, but also extremely friendly and personable. Thank you so much Lucy Moreno Insurance!"
We responded:
"Thank you for your review Nicole! I am glad to hear that you have been having a wonderful experience with our office, and I am glad to hear that Sheila was able to help you meet and exceed your expectations! - Lucy, Agent."
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Jennifer Rosas

July 2, 2026

5  out of  5
rating by Jennifer Rosas
"I was referred to this insurance company a couple years ago, and I have not been disappointed. Esme has been so amazing at helping me make sure we get the discounts that we qualify for. And she really went above and beyond recently digging on some information to make sure we were able to get the good driver discount for my son. Without her hard work, we would be paying an extra hundred plus a month. I appreciate her Attention to detail so much And would recommend them to everyone."
We responded:
"Thank you so much for your review. I'm glad to hear that you were able to find savings when switching your auto insurance with our office. We are always here to help! - Lucy Moreno, Agent."
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alfonso gonzalez

July 1, 2026

5  out of  5
rating by alfonso gonzalez
"Esme helped me get an auto quote as I am shopping for something new. She was very friendly and professional, highly recommended"
We responded:
"Thank you for your review Alfonso, and thank you for considering our office during your auto insurance search! - Lucy Moreno, Agent."
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Rosa Nevarez

July 1, 2026

5  out of  5
rating by Rosa Nevarez
"I had a great experience working with Esmeralda on my life insurance policy. She was incredibly friendly, knowledgeable, and informative throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made me feel confident in my decision. I truly appreciate her patience and professionalism. I’m very happy with the outcome and highly recommend Esmeralda to anyone looking for excellent service and guidance with their insurance needs!"
We responded:
"Thank you for your review Rosa. I am glad to hear that you were able to find the perfect option for you with your life insurance needs. Thank you for your business! Lucy Moreno, Agent."
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melina hansen

July 1, 2026

5  out of  5
rating by melina hansen
"I had a great experience working with patty at State Farm. Patty was friendly, professional, and took the time to answer all of my questions. She made the entire process easy to understand and made me feel valued as a customer. I really appreciate her excellent customer service and would highly recommend Patty!"
We responded:
"Thank you for your review Melina. I am glad to hear that you had a wonderful experience with our office, and that Patty was able to help you with your insurance needs. - Lucy Moreno, Agent."
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Marissa Noriega

July 1, 2026

5  out of  5
rating by Marissa Noriega
"Patty at State Farm has been absolutely amazing to work with! She is always friendly, knowledgeable, and takes the time to answer all of my questions. She made the entire insurance process easy and stress-free, and I truly felt like she had my best interests in mind. Her professionalism, quick responses, and genuine care for her clients really stand out. If you’re looking for someone who is reliable, helpful, and goes above and beyond, I highly recommend Patty at State Farm. Thank you for providing such outstanding customer service!"
We responded:
"Thank you for your review Marissa! I am glad to hear that you had an easy and stress-free process with Patty. Thank you for trusting us with your auto insurance needs! - Lucy Moreno, Agent."
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Irianah

July 1, 2026

5  out of  5
rating by Irianah
"Patty has always been very pleasant to work with. She has assisted me with claims and policy updates recently and I appreciate her for all her help. Thank you Patty!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Lucy Moreno, Agent"
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Melissa Greenstein

July 1, 2026

5  out of  5
rating by Melissa Greenstein
"Sheila is amazing. She is super helpful."
We responded:
"Thank you for your review Melissa! I am glad to hear that Sheila was able to help you with your Worker's Compensation Insurance needs, thank you for your business! - Lucy Moreno, Agent."
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Samantha Dobson

June 30, 2026

5  out of  5
rating by Samantha Dobson
"Great office!! Very helpful and kind workers especially Patty. Lovely staff."
We responded:
"Thank you for your review Samantha! I am glad to hear that Patty was able to help you with your insurance needs. - Lucy Moreno, Agent."
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Donna Hinojos

June 24, 2026

5  out of  5
rating by Donna Hinojos
"I highly recommend Patty as a State Farm agent! Patty is knowledgeable, professional, and truly takes the time to listen and understand her clients’ needs. She made the entire process easy to navigate and answered every question with patience and care."
We responded:
"Donna, thank so much for the feedback regarding your interactions with Patty. I am glad to hear that she was able to take care of your insurance needs. Thank you for your business! - Lucy Moreno, Agent."